HID Origo Service Status
This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support .
All times listed on this site are in UTC unless otherwise noted.
All systems are operational
Card Services
Key and Format Authorization
Operational
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Linq Cloud API
Operational
Linq Cloud Portal
Operational
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
🛠️Emergency Maintenance Notification – PreProduction SUMMARY
📍An emergency maintenance window has been scheduled for HID Origo on 📅February 11th,2026 between ⏳09:30-10:30 UTC.
IMPACT
During this maintenance window, users may experience brief periods of unavailability of following HID Origo Services.
⚠️Administrators may experience delays in Mobile ID or Invitation Code management operations.
⚠️Mobile App users may experience issues redeeming Invitation Codes or receiving Mobile IDs.
Environment
🛠️Disaster Recovery Maintenance – Production SUMMARY
📍 A maintenance event is planned for HID Origo on 📅February 14th,2026 between ⏳04:30-08:30 UTC.
REGIONS AFFECTED
IMPACT
During this maintenance window, customers will experience brief periods of unavailability for the following HID Origo Services.
⚠️HID Origo Management Portal: Users will experience issues and/or delays in Invitation Code and Mobile ID management.
⚠️HID Mobile Access App: Users will experience issues redeeming Invitation Codes or receiving Mobile IDs
Environment
Infrastructure Planned Maintenance - HID Authentication Service (Production) | North America (NA) SUMMARY
A planned maintenance window has been scheduled for the HID Authentication Service on February 16th, 2026 between 11:00-12:00 UTC .
REGIONS AFFECTED
IMPACT
During this maintenance window, users will experience brief periods of unavailability across all HID Origo Services.
Environment
Past Incidents
Saturday 15th May 2021
Friday 14th May 2021
Thursday 13th May 2021
Wednesday 12th May 2021
Tuesday 11th May 2021
