Version: HID Origo Management Portal 10.5.1 (Mobile) planned on January 27, 2026.

Overview

These release notes provide details on the introduction of SAML 2.0 Single Sign-On (SSO) support for mobile user-initiated provisioning in the New Origo Management Portal 10.5.1, specifically benefiting Bridge Customers.

This enhancement improves compatibility with organisations using SAML-based Identity Providers (IdPs) and expands the available SSO options beyond OpenID Connect.

📍Why This Matters

• Broader Compatibility
  ✅Customers using SAML can now leverage their existing IdP for mobile provisioning, enabling a unified identity strategy across environments.

• Improved User Experience
  ✅Mobile users benefit from a consistent and secure onboarding process, reducing friction during provisioning.

• Future-Proof Integration
  ✅Organisations can standardise on SAML across both portal authentication and mobile provisioning, preventing protocol mismatches.

• Increased Adoption
  ✅Supporting SAML encourages wider adoption of enterprise IdPs already established within customer environments.

📍Key Benefits

• Expanded SSO Options
  ✅SAML support now complements OpenID Connect, increasing flexibility for diverse enterprise identity architectures.

• Enhanced Security
  ✅SAML-based authentication ensures strong identity verification for mobile provisioning.

📍Feature Highlights

• SAML SSO Enabled for Mobile
  ✅Mobile users are configured for SAML authentication based on their email ID.

• User-Initiated Provisioning
  ✅Users can initiate mobile pass requests through SAML authentication, ensuring secure and streamlined onboarding.

• Consistent Authentication Flow
  ✅The SAML flow mirrors the existing OpenID Connect experience, providing consistency and ease of use.

• Non-Disruptive Integration
  ✅Callback registration for the mobile SAML flow does not interfere with existing web flows.

📍Customer Impact

This release is particularly beneficial for:

• Bridge Customers
  ✅SAML support is now available in scenarios where previously only OpenID Connect was supported, providing greater flexibility and compatibility with enterprise identity strategies.

SUMMARY

• A planned maintenance window has been scheduled for the HID Authentication Service on February 9th, 2026 between 18:00-19:00 UTC

REGIONS AFFECTED

• Ireland (EU)

IMPACT

• During this scheduled maintenance, access to the New HID Origo Portal may be briefly interrupted.

  • HID Origo Management Portal: Users will experience issues logging in to the portal

  • HID Origo Mobile Identities API: Users will experience issues getting authentication tokens and see intermittent HTTP 401 errors

  • HID Reader Manager Mobile App: Users will experience issues logging in to the Reader Manager app

  • HID Origo Identity Positioning API: Users will experience issues getting authentication tokens and see intermittent HTTP 401 errors

Environment

• Production | HID Origo Management Portal

SUMMARY

• A planned maintenance window has been scheduled for the HID Authentication Service on February 16th, 2026 between 11:00-12:00 UTC.

REGIONS AFFECTED

• North America (NA)

IMPACT

• During this maintenance window, users will experience brief periods of unavailability across all HID Origo Services.

Environment

• Production | HID Origo Management Portal

SUMMARY

• A planned maintenance window has been scheduled for the HID Authentication Service on February 23rd, 2026 between 23:00-00:00 UTC

REGIONS AFFECTED

• Germany (DE)

IMPACT

• During this scheduled maintenance, access to the New HID Origo Portal may be briefly interrupted.

  • HID Origo Management Portal: Users will experience issues logging in to the portal

  • HID Origo Mobile Identities API: Users will experience issues getting authentication tokens and see intermittent HTTP 401 errors

  • HID Reader Manager Mobile App: Users will experience issues logging in to the Reader Manager app

  • HID Origo Identity Positioning API: Users will experience issues getting authentication tokens and see intermittent HTTP 401 errors

Environment

• Production | HID Origo Management Portal