• We are excited to announce the implementation of our new HID Origo Service Status Page on 24 September, 2026
• The new status page will provide enhanced transparency and real-time visibility into the health and availability of our services, enabling stakeholders to stay informed about service health, incidents, and maintenance activities.

Key Benefits

• Real-time service health monitoring
• Incident and maintenance notifications
• Improved visibility into HID Origo Services availability

RSS Feed

• The current RSS feed will continue to be used with the new HID Origo Status Page, ensuring uninterrupted access to status notifications. Should there be any future changes to the RSS feed URL, we will communicate them with necessary guidance.

Availability Notice

• To support the launch of our enhanced Status Page on 24 September, 2026, there may be brief periods when the Status Page is temporarily unavailable. We expect any impact to be minimal and will be actively monitoring the activity throughout the day.

• Following the launch, users will benefit from improved service visibility, incident communications, and maintenance notifications through the new Status Page.

Summary

• 📢An planned maintenance event has been scheduled for HID Origo on 📅September 28,2026 between ⏳04:30AM - 12:00PM UTC.

Impact

• ⚠️During the maintenance window, the HID Origo services listed below may experience intermittent service disruptions.
  • For questions or assistance, please contact HID Support or the Professional Services Team.

• App-based Mobile Access
  • Impacted Functions:
    • Portal
    • API Services

Environment

• 🌐Cert | HID Origo Management Portal

Note: The listed services may experience intermittent availability or performance issues during the maintenance window.