HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Some systems are experiencing issues

Card Services

Key and Format Authorization

Operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud Portal

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Scheduled Maintenance

Infrastructure Maintenance - Production

SUMMARY

A maintenance event is planned for HID Origo on April 26th,2026 between 03:30–05:30 UTC.

IMPACT

During this maintenance window, following services may experience brief periods of disruption, such as:
- HID Origo Mobile Identities API (Google Wallet Only): Card Bundle creation or Credential Issuance for Google Wallet will not work.

Environment

Production | HID Origo Management Portal

Past Incidents

Thursday 27th April 2023

No incidents reported

Wednesday 26th April 2023

No incidents reported

Tuesday 25th April 2023

Reader Manager app version 1.15.1 upgrade requested

Attention:

Account administrators and reader technicians.

Announcement

HID is advising all reader technicians to upgrade to version 1.15.1 of the HID Reader Manager application to take advantage of recent bug fixes and enhancements.

Monday 24th April 2023

No incidents reported

Sunday 23rd April 2023

No incidents reported