HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Some systems are experiencing issues

Card Services

Key and Format Authorization

Operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud API

Operational

Linq Cloud Portal

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Scheduled Maintenance

🚀 Production Release Announcement for HID Reader Manager 1.33.1

HID Reader Manager Version 1.33.1

Product Update Summary
- 📢We are pleased to announce the release of HID Reader Manager (RM) v1.33.1.
- This update introduces important fixes that address customer-reported issues and improves the overall operation and management of HID Signo®, HID iCLASS®, and multiCLASS SE® readers.
What's Improved
- ✅Resolved key customer-reported issues.
- ✅Enhanced reader communication and operational stability.
- ✅Improved overall performance for HID Signo, HID iCLASS, and multiCLASS SE reader environments.

We are continuously working to enhance your experience and deliver reliable solutions that meet your needs.

Thank you for your valuable feedback and ongoing support.

👉 Update to version 1.33.1 today to take advantage of these improvements.

Past Incidents

Thursday 18th May 2023

No incidents reported

Wednesday 17th May 2023

No incidents reported

Tuesday 16th May 2023

No incidents reported

Monday 15th May 2023

HID Origo Mobile Identities API Issues with Photo ID

HID is aware that some customers are experiencing issues using Photo ID. Apologies for the inconvenience as our team works toward addressing the issue.

UPDATE - Resolved: HID Global is committed to providing the highest quality physical access control solutions for our customers. Regarding issues observed when attempting to utilize uploaded user images into the HID Origo Portal, we are happy to report the issue has been resolved and you should not experience further issues utilizing uploaded user images. Thank you for your patience as our teams worked to resolve the issue.

Sunday 14th May 2023

No incidents reported