HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Card Services

Key and Format Authorization

Operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud API

Operational

Linq Cloud Portal

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Scheduled Maintenance

🚀 Production Release Announcement for HID Reader Manager 1.33.1

HID Reader Manager Version 1.33.1

Product Update Summary
- 📢We are pleased to announce the release of HID Reader Manager (RM) v1.33.1.
- This update introduces important fixes that address customer-reported issues and improves the overall operation and management of HID Signo®, HID iCLASS®, and multiCLASS SE® readers.
What's Improved
- ✅Resolved key customer-reported issues.
- ✅Enhanced reader communication and operational stability.
- ✅Improved overall performance for HID Signo, HID iCLASS, and multiCLASS SE reader environments.

We are continuously working to enhance your experience and deliver reliable solutions that meet your needs.

Thank you for your valuable feedback and ongoing support.

👉 Update to version 1.33.1 today to take advantage of these improvements.

Past Incidents

Sunday 27th August 2023

Maintenance Event on HID Origo internal service, scheduled 2 years ago

Summary A maintenance event is planned for an HID Origo internal service on Sunday, 27 August between 03:00 - 04:00 UTC.

Impact During this maintenance window, credential-related services may experience brief periods of disruption, such as:

HID Origo Management Portal: Issuing and revoking credentials
HID Origo Mobile Identities API : Issuing and revoking credentials (excluding Corporate wallet)

Environment Production | HID Origo Management Portal

Friday 18th August 2023

No incidents reported

Thursday 17th August 2023

No incidents reported

Wednesday 16th August 2023

No incidents reported

Tuesday 15th August 2023

No incidents reported

Monday 14th August 2023

No incidents reported