HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Some systems are experiencing issues
Scheduled Maintenance
Infrastructure Maintenance - Production

SUMMARY

  • A maintenance event is planned for HID Origo on April 26th,2026 between 03:30–05:30 UTC.

IMPACT

  • During this maintenance window, following services may experience brief periods of disruption, such as:
    • HID Origo Mobile Identities API (Google Wallet Only): Card Bundle creation or Credential Issuance for Google Wallet will not work.

Environment

Infrastructure Maintenance

SUMMARY

  • A maintenance event is planned for HID Origo on May 4th,2026 between 04:30 – 09:30 UTC.

IMPACT

  • During this maintenance window, following services may experience brief periods of disruption, such as:
    • HID Origo Mobile Identities API will not work.

Environment

Past Incidents

Saturday 26th August 2023

Maintenance event on HID Origo Connected Architecture, scheduled 2 years ago

Summary A maintenance event is planned for HID Origo Connected Architecture on 26 August 2023

2:30 AM to 3:30 AM UTC on US-Prod. 3:30 AM to 4:30 AM UTC on EU-Prod.

Impact During this maintenance window, the HID Origo Connected Architecture application (OCA) may experience brief periods of disruption.

Environment Production US/EU (OCA)

Tuesday 22nd August 2023

No incidents reported

Monday 21st August 2023

No incidents reported

Sunday 20th August 2023

No incidents reported

Saturday 19th August 2023

No incidents reported

Friday 18th August 2023

No incidents reported