HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Some systems are experiencing issues

Card Services

Key and Format Authorization

Operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud API

Operational

Linq Cloud Portal

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Scheduled Maintenance

🚀 Upcoming Release: HID Linq Cloud 1.5.1

📢We are excited to announce the upcoming release of HID Linq Cloud 1.5.1 on 📅September 16, 2026.

Deployment Window

Date: 📅September 16, 2026
Time: ⏳05:00 – 06:30 UTC (approximately 1.5 hours)
User Impact: ⚠️Users may experience minor service disruptions during this maintenance window.

✨ What's New in This Release?

📌 OSDP Firmware File Generation for Elite Customers
- Elite customers can generate an OSDP firmware file using a specified ICE key.
- The generated file can be applied to HID Signo readers through partner access-control software and controllers.
- Readers must be running firmware version 10.0.11.5 or later.
📌 Controller Connectivity Improvements
- Provides Linq Cloud solution for controller connectivity issues associated with controller firmware version 2.12.

Thank you for your continued support as we improve the HID Linq Cloud platform.

Past Incidents

Sunday 18th January 2026

📍Action Required: Update to the Latest HID Origo Bridge Service, scheduled 7 months ago

🛠️To help keep your systems secure, we strongly recommend that all HID Origo Bridge customers install the latest version of the HID Origo Bridge Service at your earliest convenience.

✅Easy Update Process

The update process is simple and can be completed using our step-by-step installation guide.

✅No Immediate Impact

While there is no operational impact if you choose not to update right away, upgrading ensures you benefit from the latest security enhancements and best practices.

✅Recommended for Security Hygiene

We encourage you to complete this update promptly as part of good security hygiene.

✅Support Available

If you need assistance or have any questions, our support team is ready to help.

Thank you for helping us keep your environment secure.

Sunday 21st December 2025

No incidents reported

Saturday 20th December 2025

No incidents reported

Friday 19th December 2025

No incidents reported

Thursday 18th December 2025

No incidents reported

Wednesday 17th December 2025

No incidents reported