SUMMARY

• A maintenance event is planned for HID Connected Architecture & Linq Cloud

  • 📅July 25th 2026 from ⏳03:30 to 04:30 UTC on US region,
  • 📅July 25th 2026 from ⏳04:30 to 05:30 UTC on EU region.

IMPACT

• 🛠️During this maintenance window, connected architecture application and Linq Cloud may experience brief periods of disruption.

  • ⚠️Connected Architecture: System administrators are requested not to perform any credential/lock/controller related operation.
  • ⚠️Linq Cloud: Avoid new gateway installation / onboarding, firmware upgrades

Environment

• 🌐Production | HID Linq Cloud

• 📢We are excited to announce the upcoming release of HID Linq Cloud 1.5 on July 29, 2026.

Deployment Window:

• Date: 📅July 29, 2026
• Time: ⏳05:00 – 6:30 UTC
• User Impact: ⚠️During this period, users will not be able to access HID Linq Cloud.

✨ What's New in This Release?

• 📌 Added support for Signo Reader firmware R10.0.12.3.
• 📌 Enhanced the Configuration Agent to create and modify reader configurations using natural language prompts.
• 📌 Introduced Scheduled Firmware Upgrades for planning and managing reader firmware updates.
• 📌 Added Quick DCID for easy access to commonly used public reader configurations.
• 📌 Integrated Controller Configuration into the Linq Cloud portal for controller discovery, pairing and management.