HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational
Scheduled Maintenance
🔧 Infrastructure Maintenance - Equinix Nexus Core Switch Upgrade in Production

SUMMARY

  • 📍A maintenance event is planned for HID Origo on 📅March 8, 2026 between ⏳14:00 - 19:00 UTC.

IMPACT

  • ⚠️During this maintenance window, users may experience brief periods of unavailability across all HID Origo Services.

Environment

Past Incidents

Thursday 26th February 2026

No incidents reported

Wednesday 25th February 2026

No incidents reported

Tuesday 24th February 2026

No incidents reported

Monday 23rd February 2026

🔧 Infrastructure Maintenance – Esker orders are not flowing to Oracle. Users will still be able to create orders in Esker, but there will be a delay in the orders integrating to oracle., scheduled 1 week ago

SUMMARY

  • Oracle EBS is currently down, which is impacting multiple dependent functionalities in Origo. As a result, the following operations are affected on 📅February 23, 2026 between ⏳08:00–ongoing UTC.

IMPACT

• Order processing is unavailable, leading to delays in order execution and fulfilment. • Replenishment orders are impacted . • Organization onboarding and edit organization activities are currently not functioning due to system unavailability. • Adding keys to existing organizations is also impacted

Environment

  • Global

Sunday 22nd February 2026

No incidents reported