HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Wednesday 25th June 2025

Infrastructure Maintenance - AWS VGW to TGW Migration with Downtime Production, scheduled 1 week from now

SUMMARY

  • A maintenance event is planned for HID Origo on July 06th between 14:30 - 16:30 UTC.

IMPACT

  • During this maintenance window, users may experience brief periods of unavailability of the following HID Origo Services.
    • HID Origo Device Management (ODM) services will be unavailable, impacting tools such as Linq Cloud, Reader Manager, Linq On-Prem, and Linq Desktop if they attempt to invoke ODM calls.
    • HID Origo Management Portal
    • HID Origo Mobile Identities API
    • HID Reader Manager Portal
    • HID Reader Manager App
    • HID Mobile Access App

Environment

  • Production