HID Origo Service Status
This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
Thursday 30th October 2025
Infrastructure Maintenance - TSM Services Production, scheduled 4 days ago
Summary
- A maintenance event is planned for HID Origo on October 31,2025 between 04:30-05:00 UTC.
REGIONS AFFECTED
- 📍Global - Across all regions
Impact
- During this maintenance window, multiple services will experience brief periods of disruption, such as:
-
HID Origo Management Portal: Users will experience issues and/or delays in Invitation Code and Mobile ID management.
-
HID Origo Mobile Identities API: Users will experience issues and/or delays in Invitation Code and Mobile ID management. Wallet services will be affected.
-
HID Mobile Access App: Users will experience issues redeeming Invitation Codes or receiving Mobile IDs.
-
HID Reader Manager App: Users will experience issues redeeming Invitation Codes or receiving Keys.
Environment
