HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Tuesday 4th November 2025

IT Planned Maintenance Notification - New HID Origo Management Portal, scheduled 3 days ago

SUMMARY

  • A maintenance event is planned for HID Origo Management Portal - New on November 8th 2025, between 03:30 - 05:00 UTC.

IMPACT

  • During this maintenance window, users may experience brief periods of unavailability for the following HID Origo Services.
    • HID Origo Management Portal: Users may experience issues logging in to the portal
    • HID Origo Mobile Identities API (Google Wallet Only): Issuance token may not be redeemable in HID Mobile APP or via Web Push provisioning.
    • Pass Design APIs: These APIs will be unavailable during the maintenance window.
    • User Management and Credential Management APIs: All operations will function as expected.

Environment