HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Monday 10th November 2025

HID Origo Platform – Authentication Issues in US Region

Update 17:30

  • The services is operational. We are continuing to monitor the situation.

SUMMARY

  • HID Origo Services are currently experiencing intermittent disruptions. Our team is actively working to resolve the issue as quickly as possible. We will continue to provide updates until the matter is fully resolved.

IMPACT

  • HID Origo Management Portal: Users may experience issues logging in to the portal

  • HID Origo Mobile Identities API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors

  • HID Reader Manager Mobile App: Users may experience issues logging in to the Reader Manager app

  • HID Origo Identity Positioning API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors

Environment