HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Monday 16th October 2023

HID Origo Mobile Identities API Origo Mobile Identity API Callback Delays

Update 09:12 UTC The services are back to normal operations.

Summary Origo is currently experiencing intermittent delays in processing Mobile Identity API callbacks. Some callback messages are experiencing longer delivery times due to large callback queue spikes and the processing of backlogged messages. Our teams are working to resolve the issue.

Impact HID Origo Mobile Identities API

Environment Production