HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Friday 20th October 2023

Maintenance event on Order Management System affecting HID Origo Management Portal, scheduled 6 months ago

Summary

HID's order management system will undergo a scheduled maintenance event on October 21, between 01:00 - 05:00 UTC.

Impact

During the maintenance window, the following services will be impacted:

  • HID Origo Management Portal - Onboarding new accounts will be unavailable.
  • (MOB) Key management changes will be unavailable.
  • Order processing will be paused.

Environment

Production | HID Origo Management Portal