HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Friday 4th September 2026

🚀 Upcoming Release: HID Origo Management Portal (New) 11.2.0, scheduled 4 weeks ago
  • 📢 We are excited to announce the upcoming release of HID Origo Management Portal 11.2.0 on September 4, 2026.

Deployment Window

  • 📅 Date: September 4, 2026

  • ⏰ Time: 03:30 – 06:30 UTC (approximately 3 hours)

  • ⚠️ User Impact: No impact is anticipated. However, users may experience minor service disruptions during this maintenance window.

  • ✨ What's New in This Release?

    • 📌 CAPTCHA Validation for Portal Login

      • Introduces CAPTCHA validation during portal sign-in to strengthen security and help prevent automated login attempts.
      • Provides an additional layer of protection while maintaining a seamless authentication experience.

    • 📌 Delegated Authorization

      • Enables administrators to delegate portal management responsibilities to designated users within their organization.
      • Enhances operational flexibility while maintaining appropriate access controls and governance.

    • 📌 Origo Portal Assistant

      • Introduces the Origo Portal Assistant, designed to help users quickly discover portal capabilities and navigate key workflows.
      • Improves feature discoverability and enhances the overall user experience through guided assistance.

    • 📌 Reader Manager Portal Access Enabled by Default

      • Reader Manager Portal access will now be enabled by default for all Card Service customers.
      • Simplifies onboarding and reduces administrative effort when accessing reader management capabilities.
      • Provides a more streamlined and consistent experience for customers using Card Services.

Thank you for your continued support as we improve and enhance the HID Origo Management Portal experience.