This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
Dear Valued Customers,
HID is pleased to announce the release of HID Mobile Access App version 4.5.0, which is now available on the app stores. We highly recommend you upgrade to this version in order to take advantage of the latest features.
For detailed information regarding the new features and bug fixes, please consult the "Help, FAQs, and Supporting Documents" section on the HID Origo Management Portal login page.
HID is excited about the functionality these new features and enhancements can deliver and we look forward to the positive benefits they will bring to your experience using our platform.
• Origo device management is scheduled for deployment on May 18th, with an expected downtime of maximum 2 hours. During this interval, users may encounter authentication issues with System Authentication and Passport.
• Applications such as Oracle EBS, HID Origo Connected Architecture which rely on System Authentication to access HID Origo Device Management services and applications utilizing passport service may experience some disruption.