SUMMARY

• A maintenance event is planned for HID Origo Management Portal - New on November 8th 2025, between 03:30 - 05:00 UTC.

IMPACT

• During this maintenance window, users may experience brief periods of unavailability for the following HID Origo Services.
  • HID Origo Management Portal: Users may experience issues logging in to the portal
  • HID Origo Mobile Identities API (Google Wallet Only): Organizations with Google Wallet Pass Designs will face issues with issuance token redemption in the HID Mobile Access app and related SDK or via Web Push provisioning. Pass design operations will also be unavailable during the maintenance period.
  • Pass Design APIs: These APIs will be unavailable during the maintenance window.
  • User Management and Credential Management APIs: All operations will function as expected.

Environment

• Production | HID Origo Management Portal

SUMMARY

• A maintenance event is planned for HID Origo on November 8th between 03:30-05:30 UTC.

IMPACT

• During this maintenance window, users will experience brief periods of unavailability for HID Origo Device Management (ODM) services.
  • Reader Manager, Linq Cloud, Linq On-Prem and other products that rely on HID Origo Device Management (ODM) services will be affected.
  • No action is required from users. Services will resume automatically after the change window.  

Environment

• Production