HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
Infrastructure Maintenance - HID Origo Device Management (ODM)

SUMMARY

  • A maintenance event is planned for HID Origo on November 8th between 03:30-05:30 UTC.

IMPACT

  • During this maintenance window, users will experience brief periods of unavailability for HID Origo Device Management (ODM) services.
    • Reader Manager, Linq Cloud, Linq On-Prem and other products that rely on HID Origo Device Management (ODM) services will be affected.
    • No action is required from users. Services will resume automatically after the change window.  

Environment

  • Production

Past Incidents

Saturday 10th August 2024

RDS CA Certificate Update in Production, scheduled 1 year ago

Summary

  • HID Reader Manager is planning to update the RDS CA certificate in the production environment on August 10, 2024 between 4.30 AM to 6.30 AM (UTC).

Impact

  • During this maintenance window, users may experience brief periods of unavailability for HID Origo Services.

Environment

  • Production| Reader Manager Application

Tuesday 6th August 2024

No incidents reported

Monday 5th August 2024

No incidents reported

Sunday 4th August 2024

No incidents reported

Saturday 3rd August 2024

No incidents reported

Friday 2nd August 2024

No incidents reported