HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud API

Operational

Linq Cloud Portal

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Scheduled Maintenance

IT Planned Maintenance Notification - New HID Origo Management Portal

SUMMARY

A maintenance event is planned for HID Origo Management Portal - New on November 1st 2025, between 05:30 - 07:00 UTC.

IMPACT

During this maintenance window, users may experience brief periods of unavailability for the following HID Origo Services.
- HID Origo Management Portal: Users may experience issues logging in to the portal
- HID Origo Mobile Identities API (Google Wallet Only): Issuance token may not be redeemable in HID Mobile APP or via Web Push provisioning.

Environment

Production | HID Origo Management Portal

Infrastructure Maintenance - HID Origo Device Management (ODM)

SUMMARY

A maintenance event is planned for HID Origo on November 1st between 03:30-05:30 UTC.

IMPACT

During this maintenance window, users will experience brief periods of unavailability for HID Origo Device Management (ODM) services.
- Reader Manager, Linq Cloud, Linq On-Prem and other products that rely on HID Origo Device Management (ODM) services will be affected.
- No action is required from users. Services will resume automatically after the change window.

Environment

Production

Past Incidents

Sunday 22nd September 2024

Infrastructure Maintenance - Oracle & Agile Production, scheduled 1 year ago

Summary

A maintenance event is planned for HID Origo on Sep 22 between 01:00-07:00 UTC.

Impact

During this maintenance window, users may experience brief periods of unavailability of the following HID Origo Services.

HID Origo Management Portal.
Order processing will be paused.

Environment

Production | HID Origo Management Portal

Thursday 19th September 2024

No incidents reported

Wednesday 18th September 2024

No incidents reported

Tuesday 17th September 2024

No incidents reported

Monday 16th September 2024

No incidents reported

Sunday 15th September 2024

No incidents reported