HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
HID Origo Device Management (ODM) routing path infrastructure maintenance in production

SUMMARY

  • A maintenance event is planned for HID Origo on July 26 between 03:30-06:30 UTC.

IMPACT

  • During this maintenance window, users may experience brief periods of unavailability for HID Origo Device Management (ODM) services.
  • Reader Manager, Linq Cloud, Linq On-Prem and other products that rely on HID Origo Device Management (ODM) services will be affected.
  • No action is required from users. Services will resume automatically after the change window.

Environment

  • Production
Infrastructure Maintenance - HID Origo Mobile Identities – Event Callbacks Version Upgrade

SUMMARY

  • A maintenance event is planned for HID Origo on August 9 between 05:00–11:00 UTC.

IMPACT

  • During this maintenance window, Mobile app users and Wallet customers may encounter temporary disruptions in processing event callbacks.

Environment

Past Incidents

Saturday 10th May 2025

🛠️ Planned Infrastructure Maintenance – Origo Device Management (ODM), scheduled 2 months ago

SUMMARY

  • A maintenance event is planned for HID Origo on May 10th,2025 between 03:30-06:30 AM UTC.

IMPACT

  • During this maintenance window, Origo Device Management (ODM) services will experience disruptions.
  • No action is required from users. Services will resume automatically after the change window.

Environment

  • Production

Tuesday 29th April 2025

No incidents reported

Monday 28th April 2025

No incidents reported

Sunday 27th April 2025

No incidents reported

Saturday 26th April 2025

No incidents reported

Friday 25th April 2025

No incidents reported