HID Mobile Access App v4.9.1 for iOS is Here!

• We’re excited to announce the release of HID Mobile Access App version 4.9.1 (iOS) — available on the App Store starting October 15, 2025!

• This latest update brings new features, enhancements, and important bug fixes to improve your experience. We highly recommend upgrading to take full advantage of the improvements.

Want to know what’s new?

• Visit the "Help, FAQs, and Supporting Documents" section on the HID Origo Management Portal login page for full release details.

Thank you for choosing HID Mobile Access!

SUMMARY

• A maintenance event is planned for HID Origo on October 16th between 02:00-06:00 UTC.

REGIONS AFFECTED

• China (APAC East)

IMPACT

• During this maintenance window, users may experience brief periods of unavailability for the HID Origo Services.

Environment

• Production | HID Origo Management Portal

SUMMARY

• A maintenance event is planned for HID Origo on October 15 between 02:00 - 10:00 UTC.

IMPACT

• During this maintenance window, multiple services may experience brief periods of disruption, such as:
  • Google wallet user might be affected.
  • Order Processing might be affected.

Environment

• Production | HID Origo Management Portal

SUMMARY

• We are pleased to inform you that the certificate registration issue affecting Linq Cloud has been successfully resolved. Our team worked closely with the certificate issuer to ensure a prompt resolution. All services are now fully operational.

Environment

• Production | HID Linq Cloud