HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Some systems are experiencing a major outage

Portal Services

HID Origo Management Portal

Major Outage

Mobile Identities

HID Origo Mobile Identities API

Major Outage

Tools

Linq Cloud API

Major Outage

Linq Cloud Portal

Major Outage

Reader Manager Portal

Major Outage

HID Reader Manager - Reader Management Service

Major Outage

Connected Architecture

Certificate Manager

Major Outage

Device and Access Management

Major Outage

Identity Positioning

HID Origo Identity Positioning API

Major Outage

Common Services

Authentication

Major Outage

Scheduled Maintenance

Emergency Maintenance Notification - Production

SUMMARY

An emergency maintenance window has been scheduled for HID Origo on November 27th between 04:30-10:00 UTC.

REGIONS AFFECTED

IMPACT

During this maintenance window, users will experience brief periods of unavailability across all HID Origo Services.

Environment

Production | HID Origo Management Portal

IT Planned Maintenance Notification – Transit gateway in Production

SUMMARY

A maintenance event is planned for HID Origo on November 28th between 11:00-12:00 UTC.

REGIONS AFFECTED

China

IMPACT

During this maintenance window, multiple services will experience brief periods of disruption, such as:
- HID Reader Manager App: Reader Manager China App (Android) application may experience minor service interruptions.
- HID Origo Management Portal: User may experience difficulty in order creation and org related functionalities.
No user intervention is required, and all services will automatically resume normal operation upon completion

Environment

Production | HID Origo Management Portal

Past Incidents

Thursday 27th November 2025

No incidents reported

Wednesday 26th November 2025

No incidents reported

Tuesday 25th November 2025

Emergency Maintenance Notification - Production, scheduled 1 day ago

SUMMARY

An emergency maintenance is currently underway for HID Origo and will continue until 12:30 UTC.

IMPACT

During this maintenance window, customers may encounter temporary disruptions in the following services.
- Replenishment - Replenishment orders may be stalled and there will be delay in fulfilment

Environment

Production | HID Origo Management Portal

Monday 24th November 2025

No incidents reported

Sunday 23rd November 2025

No incidents reported