This page provides status information, planned maintenance and Incident history for the HID Mobile Access services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.
For status information on the HID Reader Manager service, please refer to the HID Origo Service Status page
All times listed on this site are in UTC unless otherwise noted.
The HID Mobile Access Portal will be upgraded to a new version in the production environment on October 27, between 13:00 and 13:30 UTC. Following the upgrade, the HID Mobile Access Portal will be version 4.8.8. This release includes minor bug fixes and enhancements.
During the service upgrade window, users may experience periods of unavailability for the HID Mobile Access Portal and API.