HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Some systems are experiencing issues

Card Services

Key and Format Authorization

Operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud Portal

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Past Incidents

Thursday 7th May 2026

No incidents reported

Wednesday 6th May 2026

Invitation Code Redemption Failing for All Android Users in China

Update 03:00

We are working to restore the services as soon as possible.

SUMMARY

The HID Origo Management Portal and HID Mobile Access App are currently operating at reduced functionality. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.

REGIONS AFFECTED

China (APAC East)

IMPACT

HID Mobile Access App: Android users may experience issues redeeming Invitation Codes or receiving Mobile IDs.

Environment

Production | HID Origo Management Portal

中国区的所有安桌用户在兑换邀请代码时会遇到问题

最新进展 03:00

我们正在努力尽快恢复服务.

摘要

HID Origo 管理网站和 HID 移动门禁应用目前功能受限。我们正在尽快解决该问题，并将在问题解决前持续提供更新。

受影响区域

中国（亚太东区）

影响

HID 移动门禁应用： 安桌用户在兑换邀请代码或接收Mobile ID 时可能遇到问题。

环境

生产环境 | HID Origo 管理网站

影响

HID 移动门禁应用：安桌用户在兑换邀请代码或接收Mobile ID 时可能遇到问题。

环境

生产环境 | HID Origo 管理网站

Tuesday 5th May 2026

No incidents reported

Monday 4th May 2026

No incidents reported

Sunday 3rd May 2026

No incidents reported