HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
INFRASTRUCTURE MAINTENANCE

Summary

A maintenance event is planned for HID Origo on April 20 between 09:00-13.30 UTC.

Impact

During this maintenance window, users may experience disruption to the following services:

  • HID Origo Management Portal: Invitation Code and Mobile ID management
  • HID Origo Mobile Identities API: Invitation Code and Mobile ID management
  • HID Mobile Access App: Redeeming Invitation Codes or receiving Mobile IDs

Environment

Pre Production | HID Origo Management Portal

Legacy Identity Provider Redirect

The Identity Provider hosted at https://idp.hidglobal.com/idp is currently configured to automatically forward authentication requests to a new service hosted on https://api.origo.hidglobal.com/authentication. The idp.hidglobal.com URL will no longer be available from October 31, 2021. Please consult with the HID Partner Services team or the API documentation for guidance on updating any application(s) leveraging this service.

Past Incidents

Thursday 15th April 2021

No incidents reported

Wednesday 14th April 2021

No incidents reported

Tuesday 13th April 2021

No incidents reported

Monday 12th April 2021

No incidents reported

Sunday 11th April 2021

No incidents reported