HID Mobile Access Service Status

This page provides status information, planned maintenance and Incident history for the HID Mobile Access services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

For status information on the HID Reader Manager service, please refer to the HID Origo Service Status page

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Maintenance
Infrastructure Maintenance - Production

Summary

A maintenance event is planned for HID Mobile Access on June 16 between 01:00-05:00 UTC.

Impact

During this maintenance window, users may experience periods of unavailability for the HID Mobile Access Portal and API.

Environment

Production | managedservices.hidglobal.com | ma.api.assaabloy.com

Past Incidents

Sunday 2nd December 2018

No incidents reported

Saturday 1st December 2018

No incidents reported

Friday 30th November 2018

No incidents reported

Thursday 29th November 2018

No incidents reported

Wednesday 28th November 2018

No incidents reported