HID Mobile Access Service Status

This page provides status information, planned maintenance and Incident history for the HID Mobile Access services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

For status information on the HID Reader Manager service, please refer to the HID Origo Service Status page

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Maintenance
HID Mobile Access - Service Upgrade 4.8.6 - Production

Summary

The HID Mobile Access Portal will be upgraded to a new version in the production environment on April 28, between 12:00 and 13:00 UTC. Following the upgrade, the HID Mobile Access Portal will be version 4.8.6.

Impact

During the service upgrade window, users may experience periods of unavailability for the HID Mobile Access Portal and API.

Environment

Production | managedservices.hidglobal.com | ma.api.assaabloy.com

Past Incidents

Thursday 21st March 2019

No incidents reported

Wednesday 20th March 2019

No incidents reported

Tuesday 19th March 2019

No incidents reported

Monday 18th March 2019

No incidents reported

Sunday 17th March 2019

No incidents reported