HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
INFORMATION

On January 18, a legacy authentication service is being decommissioned. Customers that have not yet created new System Accounts for API authentication will receive HTTP 401 errors when making API calls. The issue can be resolved by creating a new System Account using the Organization Administration view in the HID Origo Management Portal and configuring any application(s) to use these new credentials.

Past Incidents

Saturday 9th January 2021

No incidents reported

Friday 8th January 2021

No incidents reported

Thursday 7th January 2021

No incidents reported

Wednesday 6th January 2021

No incidents reported

Tuesday 5th January 2021

No incidents reported