HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Wednesday 20th November 2019

Infrastructure Maintenance - Production, scheduled 1 year ago

Summary

A maintenance event is planned for HID Origo on November 21 between 03:30-09:30 UTC. During this maintenance window services are generally expected to be available, but brief disruptions for specific functionality may be experienced during the time windows outlined below. These disruptions are not expected to last for more than 5 minutes each.

Impact

During this maintenance window, some service functionality may be impacted:

  • 03:30 - 05:30: Uploading and editing Photo IDs
  • 05:30 - 07:30: Mobile ID and Invitation Code management and slight delay in delivery of callback events
  • 07:30 - 09:30: Batch upload operations

Environment

Production | HID Origo Management Portal