HID Mobile Access Service Status

This page provides status information, planned maintenance and Incident history for the HID Mobile Access services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

For status information on the HID Reader Manager service, please refer to the HID Origo Service Status page

All times listed on this site are in UTC unless otherwise noted.


HID Mobile Access Services Unavailable Monday 13th May 2019 00:15:00


SUMMARY

The HID Mobile Access service is currently experiencing a service disruption in the production environment. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.

IMPACT

The HID Mobile Access Portal and API are currently unavailable.

Environment

Production

The services are now restored to normal operations.

The services are restored to normal operations. We are continuing to monitor the situation while additional validation testing is performed.

We are working to restore the services as soon as possible.