HID Mobile Access Service Status

This page provides status information, planned maintenance and Incident history for the HID Mobile Access services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

For status information on the HID Reader Manager service, please refer to the HID Origo Service Status page

All times listed on this site are in UTC unless otherwise noted.

HID Mobile Access - Reduced Performance Tuesday 19th June 2018 09:32:00


The HID Mobile Access Portal and API are currently operating at reduced performance in the production environment. We are working to address the issue and will provide updates on an ongoing basis until resolved.


Users may experience delays in issuing Mobile IDs.

The service is now operating at normal performance again.