HID Mobile Access Service Status

This page provides status information, planned maintenance and Incident history for the HID Mobile Access services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

For status information on the HID Reader Manager service, please refer to the HID Origo Service Status page

All times listed on this site are in UTC unless otherwise noted.


Authentication Services Unavailable Friday 14th February 2020 13:21:00


Summary

HID Mobile Access services are currently experiencing a service disruption. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.

Impact

Environment

Production | HID Mobile Access Portal

The services have been restored to normal operations.

We're continuing to work to restore the services to normal operations.

We're continuing to work to restore the services to normal operations.

We're continuing to work to restore the services to normal operations.

We're continuing to work to restore the services to normal operations. There is currently no estimate for when the issue is resolved.

We're continuing to work to restore the services and will provide updates on an ongoing basis.

Investigation is ongoing.