HID Mobile Access Service Status

This page provides status information, planned maintenance and Incident history for the HID Mobile Access services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

For status information on the HID Reader Manager service, please refer to the HID Origo Service Status page

All times listed on this site are in UTC unless otherwise noted.


Authentication Services Unavailable Tuesday 25th February 2020 20:33:45


Summary

HID Mobile Access services are currently experiencing a service disruption. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.

Impact

Environment

Production | HID Mobile Access Portal

Services have been restored to normal operations.

HID Mobile Access APIs are operating at reduced functionality. Investigation is ongoing.

Corrective actions have been taken and we're monitoring the situation.

We're continuing to work to restore the services to normal operations.

We're continuing to work to restore the services to normal operations.

We're continuing to work to restore the services to normal operations.

We're continuing to work to restore the services to normal operations.

We're continuing to work to restore the services to normal operations.