This page provides status information, planned maintenance and Incident history for the HID Mobile Access services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.
For status information on the HID Reader Manager service, please refer to the HID Origo Service Status page
All times listed on this site are in UTC unless otherwise noted.
HID has identified an issue where some users in the US are experiencing delays in receiving one-time passwords via text message to their mobile phones.
We are working to address the issue. As a workaround, one-time passwords can be requested via email in the meantime.