HID Mobile Access Service Status

This page provides status information, planned maintenance and Incident history for the HID Mobile Access services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

For status information on the HID Reader Manager service, please refer to the HID Origo Service Status page

All times listed on this site are in UTC unless otherwise noted.


HID Mobile Access API - Mobile ID Issuance Sunday 22nd July 2018 13:00:00


HID has identified an issue where API calls to issue Mobile IDs with CRD* Part Numbers would sometimes return HTTP status code 503, following a deployment on Sunday, July 22. The issue has been corrected as of July 24, 16:00 UTC.