HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational

Past Incidents

Friday 30th September 2022

No incidents reported

Thursday 29th September 2022

HID Reader Management Service Reader Manager App Limited Functionality

SUMMARY HID Reader Manager is currently operating at reduced functionality. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.

IMPACT Mobile App users may experience issues when configuring, inspecting or uploading firmware to HID SIGNO and HID iCLASS SE readers. Assa Abloy Device Configurator (AADC) application will not be operational

Environment Production | HID Origo Management Portal

UPDATE Sep 29 at 08:30 UTC We are continuing to investigate the issue.

UPDATE Sep 29 at 09:30 UTC We are continuing to investigate the issue.

UPDATE Sep 29 at 09:50 UTC The services are back to normal operations.

Wednesday 28th September 2022

No incidents reported

Tuesday 27th September 2022

No incidents reported

Monday 26th September 2022

No incidents reported