HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
Legacy Identity Provider Redirect

The Identity Provider hosted at https://idp.hidglobal.com/idp is currently configured to automatically forward authentication requests to a new service hosted on https://api.origo.hidglobal.com/authentication. The idp.hidglobal.com URL will no longer be available from December 31, 2021. Please consult with the HID Partner Services team or the API documentation for guidance on updating any application(s) leveraging this service.

Past Incidents

Sunday 10th October 2021

No incidents reported

Saturday 9th October 2021

No incidents reported

Friday 8th October 2021

No incidents reported

Thursday 7th October 2021

No incidents reported

Wednesday 6th October 2021

HID Mobile Access currently not available on Google Play Store

Currently customers will not be able to locate the HID Mobile Access application in the Google Play Store. We are continuing to investigate the issue.

UPDATE 8th Oct 09:33 UTC The HID Mobile Access Application is now available in the Google Play Store.