HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational
Scheduled Maintenance
Legacy Identity Provider Redirect

The Identity Provider hosted at https://idp.hidglobal.com/idp is currently configured to automatically forward authentication requests to a new service hosted on https://api.origo.hidglobal.com/authentication. The idp.hidglobal.com URL will no longer be available from December 31, 2021. Please consult with the HID Partner Services team or the API documentation for guidance on updating any application(s) leveraging this service.

Past Incidents

Thursday 14th October 2021

No incidents reported

Wednesday 13th October 2021

No incidents reported

Tuesday 12th October 2021

No incidents reported

Monday 11th October 2021

Redeem Invitation Code

Due to an issue with a server certificate, users using mobile applications HID Origo SDK version 1.7.0 or later will not be able to redeem an invitation code. We are continuing to investigate the issue.

Update 11/10/21 at 13:13 UTC The services are back to normal operations.

Sunday 10th October 2021

No incidents reported