HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Monday 21st September 2020

HID Origo Management Portal Jailbreak Notifications

The HID Mobile Access Portal provides functionality to receive notifications of devices suspected to be jailbroken. We are currently investigating an issue where incorrect notifications are being triggered for iOS 14 devices.

Updated: 2020-09-28 This issue is resolved and we recommend that users update the HID MA App version to 3.7.6 which includes a fix for the problem.