HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Thursday 14th January 2021

Information: Legacy Authentication Service Shutdown, scheduled 9 months ago

On January 18, a legacy authentication service is being decommissioned. Customers that have not yet created new System Accounts for API authentication will receive HTTP 401 errors when making API calls. The issue can be resolved by creating a new System Account using the Organization Administration view in the HID Origo Management Portal and configuring any application(s) to use these new credentials.