HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Card Services

Key and Format Authorization

Operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud API

Operational

Linq Cloud Portal

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Scheduled Maintenance

🚀 Production Release Announcement for HID Reader Manager 1.33.1

HID Reader Manager Version 1.33.1

Product Update Summary
- 📢We are pleased to announce the release of HID Reader Manager (RM) v1.33.1.
- This update introduces important fixes that address customer-reported issues and improves the overall operation and management of HID Signo®, HID iCLASS®, and multiCLASS SE® readers.
What's Improved
- ✅Resolved key customer-reported issues.
- ✅Enhanced reader communication and operational stability.
- ✅Improved overall performance for HID Signo, HID iCLASS, and multiCLASS SE reader environments.

We are continuously working to enhance your experience and deliver reliable solutions that meet your needs.

Thank you for your valuable feedback and ongoing support.

👉 Update to version 1.33.1 today to take advantage of these improvements.

Past Incidents

Saturday 22nd July 2023

Maintenance event for HID Origo Connected Architecture, scheduled 3 years ago

Summary

A maintenance event is planned for HID Connected Architecture on 22 July 2023 from 2:30 AM IST to 4:30 AM UTC on both EU/US-Prod.

Impact

During this maintenance window, the HID Origo Connected Architecture application (OCA) may experience brief periods of disruption.

Environment

Production US/EU ( OCA)

Saturday 15th July 2023

Maintenance event for Origo Device Management, scheduled 3 years ago

Summary

Deployment is planned in Origo Device Management on July 15th, 2023 from 4:30 AM to 6:30 AM UTC.

Impact

During this deployment window, users might have disruptions in login or accessing ODM APIs.

Environment

Production

Thursday 13th July 2023

No incidents reported

Wednesday 12th July 2023

No incidents reported

Tuesday 11th July 2023

No incidents reported

Monday 10th July 2023

No incidents reported

Sunday 9th July 2023

No incidents reported