HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
🛠️IT Planned Maintenance Notification – Oracle Critical Security Updates in Production

SUMMARY

  • 📍A planned maintenance window has been scheduled for the HID Oracle EBS Production on 📅February 22, 2026 between ⏳02:00–08:00 UTC.

IMPACT

  • During this maintenance window, customers may encounter temporary disruptions in processing and generating orders, along with the following services being impacted.
    • ⚠️Oracle EBS Production
    • ⚠️Oracle Agile Production
    • ⚠️Oracle Analytics Cloud
    • ⚠️Webshop access to EBS
    • ⚠️Oracle Isupplier and other related services that render data from EBS will be unavailable.

Environment

Past Incidents

Thursday 9th January 2025

No incidents reported

Wednesday 8th January 2025

Maintenance - Authentication service, scheduled 1 year ago

SUMMARY

  • A maintenance event is planned for HID Origo Authentication Services on January 8th,2025 between 04:30-07:30 UTC.

IMPACT

  • During this maintenance window, there will not be any impact to the services. However, in case, if you face any issue related to authentication token generation post January 9th,2025 please reach out to our support team..

ENVIRONMENT

Tuesday 7th January 2025

No incidents reported

Monday 6th January 2025

No incidents reported

Sunday 5th January 2025

No incidents reported