HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Friday 2nd October 2020

Infrastructure maintenance, scheduled 3 months ago

Summary

A emergency maintenance event is planned for HID Origo on October 03, between 12:00 - 15:00 UTC.

Impact

During this maintenance window, multiple services will be unavailable, such as:

  • HID Origo Management Portal: Users may experience issues logging in to the portal
  • HID Origo Mobile Identities API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors
  • HID Reader Manager Portal: Users may experience issues logging in to the portal

Environment

Production | HID Origo Management Portal