Summary
HID Origo and Reader Manager services are currently experiencing a service disruption. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.
Impact
- HID Origo Management Portal: Users may experience issues logging in to the portal
- HID Origo Mobile Identities API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 erros
- HID Reader Manager Portal: Users may experience issues logging in to the portal
- HID Reader Manager Mobile App: Users may experience issues logging in to the Reader Manager app
Environment
Production | HID Origo Management Portal
Update 19:43
Corrective action has been taken and the services are operational. We are continuing to monitor the situation.
Update 20:41
The services are back to normal operations.