HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Friday 20th September 2019

Infrastructure Maintenance, scheduled 1 year ago

Summary

Systems that provide support services for HID Origo will undergo an extended maintenance from September 20, 19:00 to September 22, 18:00 UTC. During this time, certain HID Origo functionality may be limited.

The activity is expected to be completed by Sunday, September 22, 18:00 UTC.

Impact

During this maintenance window, users may experience delays in replenishment of Mobile IDs and it will not be possible to add credential types or modify subscription contracts. At certain times during the event, HID technical staff may have limited access to the systems for support purposes.